I am having video playback issues

We recommend clearing your browser's cache and cookies first and using another browser if that does not work.

Vimeo supports our video playback and they could have been doing some unscheduled updates which could have caused the delays.

Here is their troubleshooting guide for playback problems which solves most issues: https://help.vimeo.com/hc/en-us/articles/224968848-Troubleshoot-playback-quality-and-buffering-issues